Narrator

Quartz Power Group is an energy company. It supplies power to homes across the UK. Human Resources Departmental managers have just started their weekly team meeting led by Paul the Head of H.R.

Karina

Did you say we were meeting here?

Paul

Yes. Sorry. I.T. needed to do something to my computer, so my office wasn't free.

Karina

Okay, well, this is fine.

Paul

Anyway, shall we start with an update from everyone? Can we try and keep this to 20 minutes, though, so we have time for the main item afterwards? Errrr.. so how are things going? Maria, what's happening in the Training Department this week?

Maria

So far, so good. We have two external trainers in this week. One of them is working with call centre staff at the other side, so I hope they all turn up.

Paul

What do you mean?

Maria

Well, there were lots of absences for the last training we had at the call centre. I'm surprised, really. It's in paid time and you'd think people would enjoy having some training.

Paul

But they have to go. It's not really their decision to go or not. Err.. did you speak to Customer Services?

Maria

No, I was going to do that today. Should I speak to Anna?

Paul

Yes. In fact, I'm meeting Anna today, so I'll mention it.

Maria

Can you let me know how that goes? Just so I know what I can do next.

Paul

Yes, I will.

Paul

..And, err.. what about the intranet training? How are things going with that?

Maria

We are waiting for I.T. to say they're ready. I think there have been some delays, but now they are telling me it'll be ready next month. I have an update meeting this week with Matt and Lucy.

Paul

They really are behind on that, aren't they?

Maria

Hmm

Paul

So is that everything for the Training Department?

Maria

I am preparing something for David in marketing on my idea for school's day.

Karina

What's that then?

Maria

We might be sponsoring a one day event for schools to inform students about energy. Where it comes from, how we use it. That type of thing.

Karina

Oh

Paul

Be careful with that one, Maria.

Maria

How do you mean?

Paul

Well, really, it should all come under marketing. I'm happy that you're involved, but I don't want it to come out of the training budget.

Maria

But what about my time on it?

Paul

I'm just saying watch how much time it takes. I know David, he'll have you organising the whole event.

Maria

OK.

Paul

So that's quite a lot there Maria, let's just recap. Erm.. I'm going to get back to you when I've spoken to Anna about the call centre training. Err.. You're going to speak to Matt and Lucy about the Intranet training and you're going to proceed with caution with David on the school's events. Please keep me informed on that one.

Maria

Will do.

Paul

Okay. So.. who's next? Recruitment, Karina?

Karina

Well, we have three applicants for the post of finance assistant.

Paul

Are all the interviews this week?

Karina

Yes, they are. But I'm away tomorrow. So somebody needs to interview.

Paul

Can't Maya do it? The applicants are applying to be in her team.

Karina

Yes. But I think one of us should be there.

Paul

Okay. Leave it with me.

Karina

Anyway the applicant is Monica.

Paul

Monica, Monica on reception. You just said she's off sick.

Karina

I know, but her interview's tomorrow, so we have to assume that she'll be there.

Paul

Sorry. So just to recap, I'm interviewing Monica with Maya tomorrow. Err.. What time?

Karina

1:30

Paul

And who will be looking after reception while she's having her interview?

Karina

Well, the same temp as today I hope.

Paul

But you won't be there to make sure?

Karina

You said I could have tomorrow off!

Paul

I know, I know. It's fine. And.. so who's next? Umm.. Ingrid, how are things going with you?